Sibylline - Email Notification – Incident details

Notifications experiencing partial outage

Email Notification

Monitoring
Partial outage
Started 16 days ago

Affected

Intelligence 3.0

Partial outage from 10:00 AM to 12:00 AM, Operational from 1:56 PM to 12:00 AM

Notifications

Partial outage from 10:00 AM to 12:00 AM, Operational from 1:56 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are currently investigating an issue affecting email delivery. To avoid disruption while we work toward a resolution, emails have temporarily been reinstated through the original delivery platform.

    Access to the application remains unaffected, and no action is required from users.

    Once the issue has been resolved and the fix has been fully validated, we will complete a seamless changeover and provide a further update.