Sibylline - Email Notifications – Incident details

Email Notifications

ResolvedPartial outage1 hour 10 minutes

Affected

Intelligence 3.0

Partial outage from 10:15 AM to 11:25 AM

Global Alerts

Partial outage from 10:15 AM to 11:25 AM

Notifications

Partial outage from 10:15 AM to 11:25 AM

  • ResolvedUTC

    The email delivery issue has been resolved, and we have confirmed that all previously pending email notifications have now been sent. Normal email delivery has resumed.

    We sincerely apologise for any inconvenience or disruption caused and thank you for your patience while we worked to restore the service.

  • MonitoringUTC

    We have identified and addressed the issue affecting our upstream email delivery service. Email notifications are now being processed, although some may take additional time to arrive due to the backlog.

    We sincerely apologise for any inconvenience or disruption caused. We will continue to monitor email delivery closely to ensure normal service is fully restored and provide further updates as necessary.

  • InvestigatingUTC

    We are currently investigating an incident affecting the delivery of all email notifications from the Sibylline portal. Notifications may be delayed or not delivered during this time. We are working to identify the cause and restore normal service. Further updates will be provided as the investigation progresses.